(BPT) – New technology and digital media like Facebook, YouTube, Pinterest and Twitter are changing the way people communicate both at home and in the workplace. They’re also contributing to a generation gap. For example, users under age 30 are significantly more likely to use social-networking sites when compared to other adult age groups, according…
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The Four Fundamentals of Carnegie Selling
“There are four ways, and only four ways, in which we have contact with the world. We are evaluated and classified by these four contacts: what we do, how we look, what we say, and how we say it.” Dale Carnegie There is no truer statement in sales that what Mr. Carnegie commented on years…
Four Types of Flawed Leaders
Leaders represent more than leadership. Being a leader is an extremely difficult task. It carries a great deal of responsibility and accountability. You all know the characteristics of a good (not even great) leader. Team-driven, inspiring, supportive, and visionary come to everyone’s mind. The list is easy to put together. With ineffective leadership, it is…
Thick Skin, Sense of Humor, Short-Term Memory
In a sales meeting not long ago and not so far away, the sales manager was standing up in the front of the conference room jotting information on the chalk board. It was getting ugly fast. Things had not been going very well as it approached the end of the month. With about 15 salespeople…