No matter what your responsibilities are on the job, communication skills are essential for communication with clients, customers, and co-workers. And that’s especially true these days, where advanced technologies and complex software packages are often responsible for monitoring operations and keeping businesses solvent. It’s no wonder, therefore, that communication skills are one of the most…
Tag: tips for presentation
Raise Your Powers of Observation—Remember People’s Names
In his book, “How to Develop Self-Confidence & Influence People by Public Speaking,” Dale Carnegie tells the following story about New Jersey’s own Thomas Edison and the powers of observation: Thomas Edison found that twenty-seven of his assistants had used, every day for six months, a certain path which led from his lamp factory to…
Three Tips for Mastering New Media and Multimedia
(BPT) – New technology and digital media like Facebook, YouTube, Pinterest and Twitter are changing the way people communicate both at home and in the workplace. They’re also contributing to a generation gap. For example, users under age 30 are significantly more likely to use social-networking sites when compared to other adult age groups, according…
The Power of Getting the Other Person to Say ‘Yes, yes!’
Dale Carnegie knew that the best way to engage a person was to not discuss things on which you differ, but rather to emphasize—and keep emphasizing—the things on which you agree. The reasoning is that you are both striving for the same result, and that your only difference is one of method and not of…