Jonathan Swift, author of Gulliver’s Travels, was the most devastating pessimist in English literature. He was so sorry that he had been born that he wore black and fasted on his birthday; yet, in his despair, this supreme pessimist also praised the great health-giving powers of cheerfulness and happiness. Dale Carnegie talks about this in…
Tag: stress relief
Tips for Handling an Angry Client
Occasional stressful client interactions are inevitable, and it’s not always easy to be kind and patient when someone is angry or upset. They often have an unending list of requests, demands and deadlines, and they expect you to meet all of them. But you must remain committed to your clients, for they are the reason you’re…
Develop a Positive Mission Statement for Success
The key to success lies in developing a mission statement that is personal and positive. Keep your mission statement short and to the point such as “I am an exceptional leader.” Then, after every sales meeting, you should quickly review your mission statement and ask yourself if you conducted yourself in a manner befitting your…
How to Elicit Cooperation From Others
People tend to have much more faith in ideas that we discover for ourselves rather than ideas that are handed to us on a silver platter. And if that’s true, isn’t it bad judgment to try to ram your opinions down the throats of other people? Isn’t it wiser to make suggestions—and let the other…