Occasional stressful client interactions are inevitable, and it’s not always easy to be kind and patient when someone is angry or upset. They often have an unending list of requests, demands and deadlines, and they expect you to meet all of them. But you must remain committed to your clients, for they are the reason you’re…
Tag: reduce stress and worry
Develop a Positive Mission Statement for Success
The key to success lies in developing a mission statement that is personal and positive. Keep your mission statement short and to the point such as “I am an exceptional leader.” Then, after every sales meeting, you should quickly review your mission statement and ask yourself if you conducted yourself in a manner befitting your…
Follow the Success Trail of the Experts
One of the easiest ways of achieving success is to simply in any area is to simply find out what other successful people in that area are doing, and do the same things until you get the same results. When you take the time to study the interviews, biographies and autobiographies of successful men and…
Creating Change Through Positive Feedback
To bring about change in the workplace, instead of criticism, which can wound pride and arouse resent, try using positive feedback with your employees. The resentment that criticism engenders can demoralize employees, and still not correct the situation that has been condemned. Sharp criticism and nonstop rebukes almost invariably end in futility. Sometimes the hardest…