Occasional stressful client interactions are inevitable, and it’s not always easy to be kind and patient when someone is angry or upset. They often have an unending list of requests, demands and deadlines, and they expect you to meet all of them. But you must remain committed to your clients, for they are the reason you’re…
Tag: New Jersey
Employee Engagement and Accountability
Leadership here in New Jersey has to continually assess the broadest scope across local and regional businesses and organizations, as we head more deeply into 2014. Broad perspective is integral to both opportunity and success. It allows teams to assess every alternative and examine every suggestion before solving problems or making decisions. Growth is critical…
A Genuine Interest in Other People Will Transform Your Life
Alfred Adler, a famous Viennese psychologist, wrote a book entitled, “What Life Should Mean to You.” In that book he says, “It is the individual who is not interested in his fellow men who has the greatest difficulties in life and provides the greatest injury to others. It is from among such individuals that all…
Be Yourself and Let Everything Else Fall Into Place
Dale Carnegie always said that each of us is something new in the world. Be glad of it, and make the most of what nature gave you. In the last analysis, all art is autobiographical. You can sing only what you are. You can paint only what you are. You must be what your experiences,…