During the hectic Jersey business week on our best days, we are pretty good information gatherers seeking solutions and changing directions because we are listening well; on our worst days, we will tune others out, draw quick conclusions, and half listen to all the conversations we are a part of all day long. How can…
Tag: Listening Skills
Eight Ways to “Out Listen” Your Competition!
In today’s challenging economy it is all about customer service excellence. If you effectively listen in customer service you belong to an elite group of professionals. These professionals truly listen to results and they also listen to their income grow. They know one thing very well. Listening is not hearing. As a sense, hearing begins…