Don’t waste a second worrying because you’re not like someone else you admire—you’re not supposed to be him or her! You are something new in this world, and never before since the beginning of time, has there ever been anybody exactly like you; and never again throughout all the ages to come will there ever…
Tag: improving customer service
Always Make the Other Person Feel Important
Dale Carnegie knew that one of the most effective ways of winning over people was to make them feel important. In his book, How to Develop Self Confidence & Influence People by Public Speaking, he tells the story of Claude Marais, a restaurant owner in Rouen, France, who used this principle and saved his restaurant…
10 Tips for Providing Excellent Customer Service
If you think about it, there is no company out there that has complete market domination. Where there is Coca Cola, there’s Pepsi. Where there is Microsoft, there’s Apple. Just about every single business has a competitor that may provide a competing product or service of equal value to the customer, and arguably sometimes better,…
For Career Success in Today’s Tough Economy Learn the G.L.O.W. Method
(ARA) – Good is just not good enough for many employers today. As companies look to do more with less, hiring managers are drawn to those job candidates who stand out from the crowd and clearly illustrate the value they bring to an organization. If current employment trends didn’t make landing your dream job tough…