Great leadership is important to any company or organization, but what makes the difference between a poor leader, a good leader and a great leader? Often times, communication plays a big part of making great leaders. Leaders that can communicate well are going to be able to earn respect and followers wherever they go through…
Tag: improving customer service
Raise Your Powers of Observation—Remember People’s Names
In his book, “How to Develop Self-Confidence & Influence People by Public Speaking,” Dale Carnegie tells the following story about New Jersey’s own Thomas Edison and the powers of observation: Thomas Edison found that twenty-seven of his assistants had used, every day for six months, a certain path which led from his lamp factory to…
8 Facts About Business Listening
Building and maintaining relationships in sales here in New Jersey is a continuous activity. Since virtually every relationship is an interpersonal one, it is essential that we understand that success means being good at connections. The link quality in many meetings involves the ability to speak clearly and listen intuitively. Doing both is essential. In…
Finding the Right Employees to Work for You
One of the biggest challenges that employers face these days is finding the right person for the right job. Right now, with so many people out of work and searching for jobs, it’s really easy to find qualified individuals with the right educational background and perhaps even a great level of work experience. But, just…