Posts Tagged ‘ improving customer service ’

Developing a Sales Success Attitude

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July 18, 2014
Developing a Sales Success Attitude

Tweet Developing and understanding how your attitude relates to your career is a very important first step to increasing your sales success. Once you have an attitude understanding, you can better develop a personal value statement. A personal value statement is absolutely critical to communicating the value you provide to a client. Here are...
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A Clear Mind Starts With a Clear Desk

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April 27, 2014
A Clear Mind Starts With a Clear Desk

Tweet Roland L. Williams, President of the Chicago and Northwestern Railway, once said, “A person with his desk piled high with papers on various matters will find his work much easier and more accurate if he clears that desk of all but the immediate problem at hand. I call this good housekeeping, and it...
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9 Things Your Customers Expect You to Do for Them

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March 15, 2014
9 Things Your Customers Expect You to Do for Them

Tweet After acquiring a new customer the real work begins with managing their expectations in order to keep them happy. Although managing new customer expectations is not that difficult, it does take some time and effort by you and your employees to keep them happy. The key to managing customer expectations begins with knowing...
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Sales Success is in Your Future: June 4th

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March 14, 2014
Sales Success is in Your Future: June 4th

Tweet As careers change for many professionals in this 2014 economy, there are a number of great opportunities across New Jersey; although the economy is still slowly getting better, it is growing and giving business professionals the chance to move into the careers they want and are ready for based on opportunity. Spring will...
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Top Five Reasons People are Motivated to Buy

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November 11, 2013
Top Five Reasons People are Motivated to Buy

Tweet For sales professionals, analyzing the reasons people buy something is a life-long endeavor. The sub categories are as widely varied as life itself including—but certainly not limited to—family, romance, health, independence, and recreation. In the final analysis, it always comes down to what motivates an individual, and what you must do to captivate...
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A Genuine Interest in Other People Will Transform Your Life

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October 7, 2013
A Genuine Interest in Other People Will Transform Your Life

Tweet Alfred Adler, a famous Viennese psychologist, wrote a book entitled, “What Life Should Mean to You.” In that book he says, “It is the individual who is not interested in his fellow men who has the greatest difficulties in life and provides the greatest injury to others. It is from among such individuals...
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How to Develop a Sound Social Marketing Strategy

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August 16, 2013
How to Develop a Sound Social Marketing Strategy

Tweet A successful social marketing plan is based on building credibility. In other words, instead of directly promoting your business, you need to focus on sharing valuable information that your customers and colleagues can actually use without the prospect of a sale looming over their heads. By doing that, in time, you’ll become an...
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Get The Other Person Saying, “Yes” Immediately

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June 7, 2013
Get The Other Person Saying, “Yes” Immediately

Tweet Projects rarely move forward and new initiatives are rarely successful if you do not have cooperation from your team. A great technique to build cooperation among team members is to help your team better understand why and how the project or initiative can positively effect them. One way to do that is to...
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Top 5 Mistakes Leaders and Managers Make

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May 13, 2013
Top 5 Mistakes Leaders and Managers Make

Tweet Leaders and managers are human and are not always put into places of leadership with the proper training.  It’s not unusual to see a manager make common leadership mistakes simply from either a lack of training or lack of experience.  Even experienced managers can make some of the most common leadership mistakes made...
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7 Tips for Being a More Efficient Person

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April 8, 2013
7 Tips for Being a More Efficient Person

Tweet Being an efficient person is not always the easiest thing for everyone.  It typically requires a great deal of discipline, dedication and practice.  However, it is doable for everyone that makes it a point to try and make the best use of their time, energy and abilities. Here are seven tips for being...
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