One of my most indispensable digital tools is Evernote. What is Evernote? Here’s the description from their website, Evernote.com: Evernote allows you to easily capture information in any environment using whatever device or platform you find most convenient, and makes everything accessible and searchable at any time, from anywhere. Use Evernote to capture your ideas,…
Tag: improve customer service
Treat your employees as consultants to improve customer service
Note: This is the second in a series of six articles about improving your business’ customer service. In the last installment of this series, we talked about treating your employees well in order to improve customer service. We talked about breeding a company culture that rewards the team with parties, field trips — and…