Tweet Most American employees have become accustomed to an automatic reply of, “thanks.” Unfortunately, such simple statements don’t bear much weight. In fact, only four percent of workers find these generic expressions of recognition memorable according to Globoforce. To truly demonstrate gratitude, words and actions must be deliberate and specific. Here are four reasons why Dale Carnegie’s…
Tag: gratitude
Affordable Ways to Show Customers Sincere Appreciation
Tweet There are hundreds of ways to show appreciation for your customers this holiday season—even on a shoestring budget. Many businesses hold off until closer to mid-December to deliver gifts to clients, but Thanksgiving is also an ideal time to show them appreciation with gifts or notes of thanks. Here are four ways to apply…
How To Transform Customers from Angry to Appreciative
Tweet Customers can become rude or angry for a variety of reasons, especially when stress is high and patience runs short. Here are five steps to minimizing their anger and maximizing their loyalty. Hear them out. Most people listen to respond instead of to understand which makes it easy to interrupt a disgruntled customer with an…
Five Ways to Hone Happiness
Tweet It’s perplexing that the U.S. has never ranked in the top ten on the World Happiness Report given that it is one of the richest countries in the world. The rankings are based on data from the Gallup World Poll which uses the “Cantril ladder” metric. Citizens are asked to envision a ladder with their “best possible…