Posts Tagged ‘ fatigue ’

Top 5 Mistakes Leaders and Managers Make

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May 13, 2013
Top 5 Mistakes Leaders and Managers Make

Tweet Leaders and managers are human and are not always put into places of leadership with the proper training.  It’s not unusual to see a manager make common leadership mistakes simply from either a lack of training or lack of experience.  Even experienced managers can make some of the most common leadership mistakes made...
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7 Tips for Being a More Efficient Person

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April 8, 2013
7 Tips for Being a More Efficient Person

Tweet Being an efficient person is not always the easiest thing for everyone.  It typically requires a great deal of discipline, dedication and practice.  However, it is doable for everyone that makes it a point to try and make the best use of their time, energy and abilities. Here are seven tips for being...
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Eight Words That Can Transform Your Life

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March 11, 2013
Eight Words That Can Transform Your Life

Tweet Dale Carnegie was once asked what was the biggest lesson he had ever learned. He replied that, “By far, the most vital lesson I have ever learned is the importance of what we think.” You see, Carnegie knew that our thoughts make us what we are—our mental attitude is the “X” factor that...
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The Do’s & Don’ts of Great Customer Service

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March 2, 2013
The Do’s & Don’ts of Great Customer Service

Tweet As I was sitting here deciding what blog topic to write about, the content of my blog became clear when I had to go through a frustrating ordeal with none other than…the cable company. I think just about everyone has their own horror story about their experience at one time or another with...
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How Great Leaders Communicate

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January 20, 2013
How Great Leaders Communicate

Tweet Great leadership is important to any company or organization, but what makes the difference between a poor leader, a good leader and a great leader?  Often times, communication plays a big part of making great leaders.  Leaders that can communicate well are going to be able to earn respect and followers wherever they...
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Finding the Right Employees to Work for You

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November 30, 2012
Finding the Right Employees to Work for You

Tweet One of the biggest challenges that employers face these days is finding the right person for the right job.  Right now, with so many people out of work and searching for jobs, it’s really easy to find qualified individuals with the right educational background and perhaps even a great level of work experience. ...
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Focusing on the Positives in Customer Service

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November 19, 2012
Focusing on the Positives in Customer Service

Tweet Is the customer really “always right?” As much as this mantra has been force fed to us all our lives, the answer, of course, is no. There are many situations where the customer simply cannot have what they want. The product or service that they desire may no longer exist, or it may...
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Hurricane Sandy Victims Need Your Help

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October 31, 2012
Hurricane Sandy Victims Need Your Help

Tweet I don’t normally digress from posting the great business- and personal development-centric information that Dale Carnegie Training of Central & Southern New Jersey is famous for, but today we’re going to make an exception. You see, over the past several days I joined my fellow New Jersey residents as we watched Sandy come...
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Stop Being a Negative Nancy at the Workplace!

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August 31, 2012
Stop Being a Negative Nancy at the Workplace!

Tweet Understanding the power that negative attitudes have in the workplace and how that then affects the morale of everyone else and ultimately the productivity and efficiency of the company is extremely important.  Much research has shown that emotion can be contagious, particularly in group settings.  What’s important to note is the difference between...
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10 Tips for Providing Excellent Customer Service

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July 30, 2012
10 Tips for Providing Excellent Customer Service

Tweet If you think about it, there is no company out there that has complete market domination.  Where there is Coca Cola, there’s Pepsi.  Where there is Microsoft, there’s Apple.  Just about every single business has a competitor that may provide a competing product or service of equal value to the customer, and arguably...
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