As a leader at your business, you have considerable impact on employee engagement, and whether that engagement remains sustained or not. Because employee engagement is so critical to the success of your business, affecting such areas as communication, development, contribution and employee morale, it becomes a necessary responsibility for all leaders. Businesses with engaged employees benefit…
Tag: employee satisfaction
Make employee satisfaction a priority
Do you often receive recognition for a job well done at your job? If your answer is a confident no, the sad news is you’re not alone. According to a report in The Star-Ledger, Adrian Gostick and Chester Elton, book authors and conductors of training programs on the power of recognition and team-building, studied employees…
Improve customer service by treating your employees well
Note: This is the first in a series of articles about improving your business’ customer service. Common knowledge: Good customer service is an integral component to every business. Not-so-common knowledge: Businesses that retain existing customers see a 9% higher growth rate. So while new customers are imperative to the long-term growth of any company, what…