Posts Tagged ‘ efficiency ’

Eight Words That Can Transform Your Life

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March 11, 2013
Eight Words That Can Transform Your Life

Tweet Dale Carnegie was once asked what was the biggest lesson he had ever learned. He replied that, “By far, the most vital lesson I have ever learned is the importance of what we think.” You see, Carnegie knew that our thoughts make us what we are—our mental attitude is the “X” factor that...
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Be Careful When Providing Feedback in the Office

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December 18, 2012
Be Careful When Providing Feedback in the Office

Tweet It’s a common dilemma in the workplace: You see something that you know can be improved upon, but you keep your mouth shut out of fear of reprisal or jeopardizing your career. But is this the right mindset? What if your observations were implemented and it resulted in saving the company money while...
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Begin With Praise and Honest Appreciation

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October 25, 2012

Tweet Dale Carnegie knew that approaching someone with praise and honest appreciation was a sure way to avoid a confrontation. In his legendary book, “How To Win Friends and Influence People,” he tells the story of Dorothy Day of Garden City, Long Island: Mrs. Day was to give a luncheon to a small group...
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Benefits of Proactive Customer Service

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July 3, 2012
Benefits of Proactive Customer Service

Tweet Many times customer service is a reactive process. It is important to continually build on existing relationships with customers and clients before issues arise. Here are a few suggestions from your friends at Dale Carnegie Training of Central and Southern New Jersey in taking the more proactive approach to servicing existing customers. Promote...
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The Law of Accumulation—Everything Counts!

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April 17, 2012

Tweet The great law of accumulating wealth in your life is simple: Everything counts! Everything that you do, or fail to do, counts in some way. Once you have set a goal for yourself, everything you do either helps you or hurts you in achieving it. Nothing is neutral. The biggest mistake that people...
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Don’t Throw Away Those Business Cards Just Yet!

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April 5, 2012

Tweet I read an article recently about the coming demise of perhaps the most utilized marketing tool of all time—the business card. The rationale—according to new age “techies”—is that business cards will be replaced by “bumping” smart phones for an exchange of information. That is, using the iPhone application “Bump” in a kind of...
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Keep Valentine’s Day Appropriate in the Office

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February 14, 2012

Tweet As schoolchildren most of us looked forward to swapping Valentines with classmates. We all did it, working diligently from lists of classmates so no one was forgotten and it was safe to give your secret crush a Valentine’s Day card without letting the secret out of the bag. But the office is not...
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Yankees and Mets Battle Off the Field Too!

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September 28, 2011

Tweet The N.Y. Yankees recently offered the N.Y. Mets $250,000 in exchange for permission to temporarily relocate their Triple-A team, the Scranton/Wilkes-Barre Yankees, to Newark, NJ, for one season while their home stadium, PNC Field in Moosic, Pa., undergoes a $40 million renovation. But Yankees chief operating officer, Lonn Trost, said on Tuesday that...
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5 Tips for Shaking Off a Mistake

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May 19, 2011

Tweet Everybody makes mistakes from time to time, and they’re just as vital to the learning process as our successes are. Legendary Basketball Coach John Wooden once said, “Failure is not fatal, but failure to change might be.” The obvious point he was trying to convey is that it’s what you do after the...
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What Am I Doing, and Why?

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November 29, 2010

Tweet The pace of life is fast, and just getting faster. If you are “wired” like I am – in terms of technological connectivity – you are bombarded with stimuli. Whether it be incoming texts, phone calls, Tweets, Facebook posts, or whatever, the competition for our attention is fierce and will only intensify over...
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