If you’ve been putting off that much-needed vacation because there’s simply too much work to do, you might actually be doing yourself more harm than good. A good work-life balance will not only help save your sanity, but also help keep you focused and more efficient. Peter Handal, Chairman, President and CEO of Dale Carnegie…
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Improve customer service by treating your employees well
Note: This is the first in a series of articles about improving your business’ customer service. Common knowledge: Good customer service is an integral component to every business. Not-so-common knowledge: Businesses that retain existing customers see a 9% higher growth rate. So while new customers are imperative to the long-term growth of any company, what…