Roland L. Williams, President of the Chicago and Northwestern Railway, once said, “A person with his desk piled high with papers on various matters will find his work much easier and more accurate if he clears that desk of all but the immediate problem at hand. I call this good housekeeping, and it is the…
Tag: dale carnegie training of central and southern new jersey
Top 5 Questions to Prepare for When Going on an Interview
It’s human nature to be nervous about an upcoming interview. Besides trying to find out all you can about the company you need to present yourself in the best light possible and prove that you’d be a valuable asset. The anxiety that comes with interviewing can be lessened, however, if you remember that job interviews…
9 Things Your Customers Expect You to Do for Them
After acquiring a new customer the real work begins with managing their expectations in order to keep them happy. Although managing new customer expectations is not that difficult, it does take some time and effort by you and your employees to keep them happy. The key to managing customer expectations begins with knowing what the…
The Key to Peace and Happiness
Jonathan Swift, author of Gulliver’s Travels, was the most devastating pessimist in English literature. He was so sorry that he had been born that he wore black and fasted on his birthday; yet, in his despair, this supreme pessimist also praised the great health-giving powers of cheerfulness and happiness. Dale Carnegie talks about this in…