Customer engagement encompasses all of the experiences and touchpoints a customer has with an organization’s products, services and employees. Forbes recently published its latest list of the top 50 Most Engaged Companies. These organizations offer consistent experiences, perform customer data analyses and design their teams in a matter that enables employees to prioritize the customer. Think about your…
Tag: customer
The Six Ways to Sales Business Survival
There is a fine line between sale and fail. The words do ironically rhyme but they certainly do not want to be associated with each other. Sadly, there is a high turnover in any sales position. In this economy, many people who have never been in sales think it is the yellow brick road to…