Developing and understanding how your attitude relates to your career is a very important first step to increasing your sales success. Once you have an attitude understanding, you can better develop a personal value statement. A personal value statement is absolutely critical to communicating the value you provide to a client. Here are some things…
Tag: customer service
9 Things Your Customers Expect You to Do for Them
After acquiring a new customer the real work begins with managing their expectations in order to keep them happy. Although managing new customer expectations is not that difficult, it does take some time and effort by you and your employees to keep them happy. The key to managing customer expectations begins with knowing what the…
Sales Success is in Your Future: June 4th
As careers change for many professionals in this 2014 economy, there are a number of great opportunities across New Jersey; although the economy is still slowly getting better, it is growing and giving business professionals the chance to move into the careers they want and are ready for based on opportunity. Spring will show to…
Tips for Handling an Angry Client
Occasional stressful client interactions are inevitable, and it’s not always easy to be kind and patient when someone is angry or upset. They often have an unending list of requests, demands and deadlines, and they expect you to meet all of them. But you must remain committed to your clients, for they are the reason you’re…