Leaders and managers are human and are not always put into places of leadership with the proper training. It’s not unusual to see a manager make common leadership mistakes simply from either a lack of training or lack of experience. Even experienced managers can make some of the most common leadership mistakes made by leaders. …
Tag: customer service tips
7 Tips for Being a More Efficient Person
Being an efficient person is not always the easiest thing for everyone. It typically requires a great deal of discipline, dedication and practice. However, it is doable for everyone that makes it a point to try and make the best use of their time, energy and abilities. Here are seven tips for being a more…
Sales the Carnegie Way
Many customers here in New Jersey are especially focused on getting the best deal for everything regardless of product or service. Counter that with the fact that many salespeople want to make a good living, especially if it is commission-based. How do the two factions work together for both goals and objectives? Since there are…
The Do’s & Don’ts of Great Customer Service
As I was sitting here deciding what blog topic to write about, the content of my blog became clear when I had to go through a frustrating ordeal with none other than…the cable company. I think just about everyone has their own horror story about their experience at one time or another with the cable…