People tend to have much more faith in ideas that we discover for ourselves rather than ideas that are handed to us on a silver platter. And if that’s true, isn’t it bad judgment to try to ram your opinions down the throats of other people? Isn’t it wiser to make suggestions—and let the other…
Tag: customer service tips
How to Develop a Sound Social Marketing Strategy
A successful social marketing plan is based on building credibility. In other words, instead of directly promoting your business, you need to focus on sharing valuable information that your customers and colleagues can actually use without the prospect of a sale looming over their heads. By doing that, in time, you’ll become an authority in…
Keep Learning, Be Persistent, and Keep Moving Forward
A condition known as “analysis paralysis” is one of the greatest impediments to progress. Never heard of it? Don’t feel bad. Many people experience it without ever knowing that it’s holding them back. The meaning of the term, according to Wikipedia, “refers to over-analyzing (or over-thinking) a situation, so that a decision or action is…
9 Questions that Help Define Business Success
As leaders and managers who understand the principles and the importance of Dale Carnegie, we all want our businesses to grow across New Jersey. Every organization needs to grow and be more successful so every opportunity must be considered. Although New Jersey has had its share of natural disasters, we still are heading in the…