Whether you’re new to sales or more seasoned, here are three tips to remember when you’re making friends and looking to influence people. When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion. When it comes to closing a sale, it’s important to remember most purchasing decisions are…
Tag: business
Developing Peripheral Vision
Written by Mark H. Ronald and Robert B. Shaw, Excerpt Pulled from Dale Carnegie Issue #1: Leader to Leader Great leaders master the subtleties of decision making, particularly when the stakes are high. Leadership often demands bold moves – an industry altering acquisition, investment in an innovative technology, a major reorganization. The line between success…
5 Sales Acronyms That Affect Your Business
While you likely understand what BRB means and can probably suss out the intent behind LMAO, the acronyms used in sales can be a lot less obvious. Even less obvious is how these strings of letters can actually impact your business. Read on to learn the meaning behind five integral sales acronyms, as well as…
Tips for Outstanding Customer Service
Customer service never ends. From the first inquiry, to finalizing the sale, to the end of the warranty and beyond, there are many times during the customer lifecycle when he or she will be interacting with a representative from your business, and it’s important that each experience is a positive one. Sometimes this will be…