Walk into any organization and you can probably ascertain if employees are generally happy and well treated, or not—within seconds. If you currently manage a team or are aspiring to leadership, it’s time to take happiness into your own hands. Here are three reasons why. Workplace happiness benefits the bottom line.Research proves what seems so…
Four Tips for Tackling Team Optimization
Drive your team to success by applying one or more of these teamwork tips. Tackle team structure first. First and foremost, it’s critical to assemble an ideal team. In Jim Collins’ best-selling book, Good to Great, the author implores, “If we get the right people on the bus, the right people in the right seats, and the wrong…
Take Two before Bed—Insomnia Myths Debunked
It wasn’t until I learned to apply Dale Carnegie’s 5th principle to ‘Break the Worry Habit before It Breaks You,’ which is, ‘Decide just how much anxiety a thing may be worth and refuse to give it more,’ that I learned to sleep on it instead of staying awake with it. Here are two common myths about sleeplessness to help…
Maintain Credibility with Clients by Avoiding Three Statements
Genuine credibility is comprised of trust, experience, reputation and empathy. Attaining an optimal balance of each element requires an investment of time in each customer relationship. To avoid damaging your credibility, avoid these three phrases. “Sorry; something came up.” Dale Carnegie’s 12th Human Relationship principle, ‘If you are wrong, admit it quickly and emphatically,’ is worth applying to maintain trust and…