To Have a Friend Be a Friend

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November 9, 2011

Tweet You have seen it before – someone asks for help from someone else, and the response is “You didn’t help me when I needed help, so why should I help you?”  It‘s a common reaction.  If you don’t show someone else the effort in being a friend, you will not get it in...
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The Seven Principles of Effective Management

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November 7, 2011

Tweet There always is an array of confusion when anyone examines and tries to define management and leadership. Sometimes they are thought of as the same, and often they are thought of as balanced. It is true that managers and leaders can make or break the organization’s goals and objectives. But are they the...
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The “Spark” That Ignites Your Fire

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November 7, 2011

Tweet What is that magic “spark” that motivates people?  Is it a new job title?  A pay increase?  The answer may surprise you.  Read this thought-provoking research fresh off the press from Harvard Business School. This post is shared with you by the good folks at Dale Carnegie Training of Central & Southern New Jersey. We...
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Working Your A’s Off

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November 1, 2011

Tweet Let’s face it:  there are a lot of people that do not prioritize.  They just pick a task...
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The Strange Experience of Jekyll and Hyde Service

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October 31, 2011

Tweet Happy Halloween! It is indeed October 31 already! Now, many of you are familiar with The Strange Case...
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It Is the People Not the Things

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October 27, 2011

Tweet Every time a disaster strikes New Jersey, people look around them and take note of all of the...
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5 Simple Steps for Effective Customer Service

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October 25, 2011

Tweet If you own a business, whether it’s consumer-based or a B2B, you will come into contact with customers...
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