Organizations are everywhere. You cannot grab a cup of coffee, buy a car, eat lunch, grab a slice of pizza or get groceries without the retail face and brand of the company staring back at you from the wall or a neon sign. When you think about it, everyone and everything are an organization of…
Category: Soft Skills
Dale Carnegie Featured on CBS Sunday Morning
CBS Sunday Morning airs every weekend from 9am – 10:30am. This Emmy-winning program has been a fixture on CBS since 1979 and provides weekly news features on a myriad of subjects including public affairs issues and cultural topics. Every Sunday, the program highlights a human interest story and includes feature pieces about artists, writers, scientists,…
Let the Other Person Save Face
Dale Carnegie knew the importance of avoiding embarrassing situations by letting other people save face. In his book, How to Develop Self Confidence & Influence People by Public Speaking, he cites the example of Charles Steinmetz, who was an employee of the General Electric Company. General Electric was faced with the delicate task of removing…
Meeting Expectations in Seven Ways
You can hear the groans across the organization when a meeting pops up on your calendar. It is the one in which you cannot get out of, and you must physically attend. It is earlier than your normal start time so you need to arrange a baby sitter or figure out how to get the…