JetBlue flight attendant Steven Slater put a national spotlight on employee discontent and ways in which employees are coping with extra responsibility, less resources and support, and small or nonexistent raises and bonuses. Peter Handal, CEO of Dale Carnegie Training, weighed in on this very issue recently and made some very important points that managers…
Category: Soft Skills
Employees are greatest asset for innovation
Behind every great company is a team of employees. These employees are in the trenches every day, they know your business inside out, and they’re putting in the effort required to keep things running smoothly and successfully. So why would you turn to anyone else when it comes to brainstorming ways to grow your business?…
Build business on 5 points of integrity
“Excellence is the result of habitual integrity.” — Lenny Bennett Integrity is wired into the fiber of everything we do at Dale Carnegie Training of Central & Southern New Jersey. Defined as “adherence to moral and ethical principles” or “soundess of moral character,” we believe integrity is the foundation for any successful leader or business….
Steps to giving feedback in a tough HR situation
If you are in a management position of any kind, chances are you’ll have to have a difficult conversation with an employee at some point in time. Issues may include: Being late Discrimination Drug or alcohol use Flirtatious behavior Having an inter-office affair Inappropriate attire Leaving dirty dishes in the sink A messy desk Personal…