In the age of Silicon Valley and startups, business wear is no longer just primly tailored suits and shiny shoes. Hoodies, turtlenecks, and jeans are now acceptable in some industries and offices, but there are still rules that should be followed to make sure you feel confident and are perceived as a professional in your…
Author: Lauren Hedges
Body Language and Public Speaking
When it comes to public speaking, what you say can be easily overshadowed by how you say it. Even if you manage to write the perfect speech – one that is captivating and perfectly conveys your points with accessible language – it can all go to waste if your delivery doesn’t back up your words….
Tips for Outstanding Customer Service
Customer service never ends. From the first inquiry, to finalizing the sale, to the end of the warranty and beyond, there are many times during the customer lifecycle when he or she will be interacting with a representative from your business, and it’s important that each experience is a positive one. Sometimes this will be…
Dale Carnegie’s Advice for New College Grads
You step off the stage at convocation, your degree finally in hand after years of study and hard work, and suddenly you’ve got the whole world before you. From here your life can go in any direction you choose, and it’s up to you to make the most of it. As you set off into…