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Three Research-Based Reasons to Lead with Compassion

October 4, 2017
Three Research-Based Reasons to Lead with Compassion

Tweet Compassion is something we rarely hear about in the workplace, however new research suggests that it directly impacts an organization’s bottom line.  Since having compassion helps leaders be successful, it also enables the employees they manage to become successful—which ultimately contributes to the company’s overall success.  Here are three researched-based reasons to lead...
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Six Body Language Movements That Send The Wrong Message

December 9, 2015
Six Body Language Movements That Send The Wrong Message

Tweet Many people don’t realize that we communicate with much more than words.  Our nonverbal communication, or body language, which includes our facial expressions, gestures, eye contact, posture, and even our voice inflection are critical to message delivery.  In fact, a person’s voice inflection, facial expressions and body language can make up over 90% of their message.  Whenever you...
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Success in 2015 = Engaged Employees

January 13, 2015
Success in 2015 = Engaged Employees

Tweet This time of year is all about planning – planning the company strategies for growth and client retention, planning health goals, and planning how to better engage your employees. If that last one wasn’t already on your list, you may want to reconsider. Here at Dale Carnegie, we are constantly training on the...
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Sales Strategies To Win The Battle (and the War)

January 9, 2015
Sales Strategies To Win The Battle (and the War)

Tweet Any good salesperson knows that winning a sale is not a one-hit wonder. There are rounds of conversations, relationship building and negotiation along the way. Sometimes, it can seem impossible, if not exhausting, to get the desired end result.  Sherrie Campbell seems to understand the challenge of securing that next sale, and recently...
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Lemons Into Lemonade

December 23, 2014
Lemons Into Lemonade

Tweet It’s no secret that life can be challenging. Unexpected situations can arise that seem to put a stop to the ideas, plans or dreams you have, hence the infamous quote, “When life gives you lemons…” But outside forces don’t have to slow you down, let alone stop you. One thing we sometimes forget...
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Networking Etiquette

December 16, 2014
Networking Etiquette

Tweet How many times have you entered a room where you didn’t know anyone, so you stood in a corner waiting for someone to approach while you continually check your phone? Or, in your attempt to conquer your fear, you leapt right into a conversation with a group of people, nervously chattering and rambling...
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Under-Promise, Over-Deliver

December 12, 2014
Under-Promise, Over-Deliver

Tweet One of the first lessons in good customer service is to always under-promise and over-deliver. This lesson carries through to leadership, sales, and even employee engagement. But this can sometimes seem challenging to understand and implement. After all, don’t you want to make great promises, rather than ones that seem underwhelming? Of course!...
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Mind Over Matter

December 4, 2014
Mind Over Matter

Tweet You’ve probably heard the term, “Mind Over Matter” many times in regards to pushing through difficulties, accomplishing goals, and getting your desired outcome. Perhaps, if you’re like me, you’ve almost used it as a “no pain, no gain” kind of mantra. Seems kind of intense and almost harsh, doesn’t it? Interestingly enough, Mary...
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“Born Leader?” Think Again!

November 27, 2014
“Born Leader?” Think Again!

Tweet At Dale Carnegie, we believe that by working hard on personal and professional development, you can be taught how to be a good leader. Leadership is about how to connect, communicate and collaborate with the people around you. These are skills, and while they may come easier to one person over another, skills,...
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R-E-S-P-E-C-T – Find Out What It Means…

November 19, 2014
R-E-S-P-E-C-T – Find Out What It Means…

Tweet We’ve all heard the Aretha Franklin song about Respect – and quite frankly, the respect she’s looking for is something we all desire. Hence why the song lives on through the decades. Respect is an issue that can build up or tear down relationships, friendships, and even businesses. Often on the heels of...
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