4 Strategies for “Soft Skill” Success

January 23, 2014

mentoringLeaders and managers across New Jersey want to hire the best people they can for their businesses and organizations. That strategy makes sense for both the business and the individual. Opportunities indeed exist for the right candidates.

In the efforts to find the right talent, hiring becomes the most critical component for success. It is interesting to note that many individuals coming into the corporate environment lack the interpersonal skills needed to be successful. Although many prospects are savvy with the current technology of 2014, their experience in “soft” or people skills needs a lot of work.

In How to Win Friends and Influence People, the most fundamental techniques in handling people can mean success or failure in a new or changing career. Unfortunately, there are many new professionals just out of college who have average at best communication and writing skills. These are the critical interpersonal skills that create good leaders and managers and without excellence in both, challenges abound.

Dale Carnegie Training suggests four important strategies for “soft skill” success:

  • Training in the much needed interpersonal skills
  • Understanding the nuances of customer service
  • Identifying common business problems and working in teams
  • Reviewing the Dale Carnegie bestsellers

Mastering the principles of human relations is sometimes a lost art in a fast-paced world known for texts, tweets and posts as main forms of communication. The more skilled an individual is socially, the more opportunities exist in a career path that is focused on management and process improvement.

Leadership, teamwork and communication are critical for career longevity and continued opportunity. The following five abilities must be understood and applied as “soft skills” tools for productivity and progress in day-to-day business activity:

  • Negotiation
  • Interpretation
  • Listening
  • Understanding
  • Presentation

Engaging with others creates opportunity for everyone. Teams, problem solving, decision making, and facilitation make information flow more quickly and effectively. The individuals who can manage and present the information, are the same ones who gain responsibility and respect.

Change happens with communication and understanding. Human relations are essential. The human approach to situations will often drive technology in the directions it needs to go. It is up to all of us to learn, understand and promote the success of others; in turn prosperity will come to all of us.


This post is brought to you by the good folks at Dale Carnegie Training of Central & Southern New Jersey. We would love to connect with you on Facebook and Twitter @CarnegieJersey.

Photo: ambro, freedigitalphotos.net


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