Use the Same Line, Online and Offline

February 6, 2012

It seems as if every relationship today is built in part to Facebook, Twitter, Word Press, and Google +; we indeed spend a lot of time on the social platforms and we do it a lot in the Garden State based on a number of studies.  One of the first things we do, across our part of the East Coast, is to head toward social media in the morning and see what is going on with family, friends, customers and co-workers.

Now there is absolutely nothing wrong with building and maintaining relationships where it is easy to do so. In fact, the “must buy” book in 2012 has to be How to Win Friends and Influence People in the Digital Age.  In a snippet from Chapter Six, Leaving Others a Little Better, it is so important to remember that deeper connections with anyone come from only two ingredients: opportunities and relationships. Although it is 2012, this Carnegie Principle has been around since the first class in 1912.

The difference is always in the details. Making someone’s day a little better is such a simple strategy in the complicated world we live in. The big picture only is successful through the little things that we do. In a typical marriage proposal, there is always the focus on agreement even though it comes from a simple promise. Just as in marriage, collaboration is critical in every partnership.

In customer service; a smile, a sense of friendship and a handshake across the counter, mean a lot to someone who needs advice and courtesy. By paying attention to both loyalty and mutual support, so many things are possible.

Customer service is only as good as that basic consideration for others. Life is meaningful no matter where it plays out. We can indeed use Facebook, Twitter, Word Press, and Google+ in our relationships across New Jersey and make everyone just a little better. After all, that is what life is all about.

Join us for a class today to increase your success with others.

Attend How to Communicate with Diplomacy and Tact to better understand relationships in any situation; Monday March 19, 2012 in Bordentown, NJ. Click on the class title.

This post is shared with you by the good folks at Dale Carnegie Training of Central & Southern New Jersey. We would love to connect with you on Facebook

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