Learn to communicate with diplomacy and tact

March 15, 2011
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Have you ever met a businessperson who seems to know exactly what to say at exactly the right time in exactly the right way? They communicate with dexterity and grace, and interact with others without offending them or causing conflict.

They speak in such a way as to come off confident and powerful, but not intimidating. Well, you too can learn and master these communication skills by attending the new Dale Carnegie Training of Central & Southern New Jersey seminar How To Communicate With Diplomacy And Tact.

The course will be held on May 11 and 12 from 9 a.m. to 5 p.m. in Bordentown, New Jersey. For more information or to sign up, check out the course registration page here.

Attendees will learn how to:

  • Discover whether your image is sending the wrong message
  • Develop flexibility in your communication style
  • Use a tried and true method to disagree agreeably
  • Control your “hot buttons” so that you respond instead of react
  • Avoid conflict, but stay calm and poised when it’s unavoidable
  • Present yourself in a powerful way without intimidating others
  • Deal assertively and diplomatically with difficult people
  • Maintain your composure when criticized

By the end of this two-day program, your improved communication skills will allow you to influence the outcome of verbal engagements and help foster better cooperation in the workplace.

For more information, e-mail anita.zinsmeister@dalecarnegie.com or call 609-324-9686.

This post is brought to you by the good folks at Dale Carnegie Training of Central & Southern New Jersey. We would love to connect with you on Facebook and Twitter @CarnegieJersey.

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