Make employee satisfaction a priority

November 1, 2010

Do you often receive recognition for a job well done at your job? If your answer is a confident no, the sad news is you’re not alone.

According to a report in The Star-Ledger, Adrian Gostick and Chester Elton, book authors and conductors of training programs on the power of recognition and team-building, studied employees at U.S. organizations over the course of a decade.

They discovered:

  • 79 percent of employees who quit their jobs cite a lack of appreciation as a key reason for leaving.
  • 65 percent of North Americans report they didn’t receive recognition at all in the previous year.

But enough with the bad news — what can managers and leaders do with this information? Gostick and Elton recommend the following:

Day to day recognition: The least-costly option, these are simple things like handwritten notes and award certificates. Highlight the small victories, and you’ll start to notice a big difference.

Above-and-beyond recognition: Recommended about every two years, these are specific awards for meeting sales goals, providing exceptional customer service, etc.

Career recognition: It is recommended that employees be highlighted for milestones such as when they join the firm, on their one-year anniversary, at the three-year mark, at the five-year mark, and so on.

So did any of this information strike a chord with you? Are there employee recognition initiatives in place at your company that you could share with the group?

This post is brought to you by the good folks at Dale Carnegie Training of Central & Southern New Jersey. We would love to connect with you on Facebook and Twitter @CarnegieJersey.

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