Proper planning will decrease employee turnover

September 24, 2010
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Michael Crom, vice president of Dale Carnegie Training, recently shared some tips for avoiding high turnover within your business with Cincinnati.com. Because the cost of employee turnover is so high, taking the time to do a few simple things during the interview process can save you a lot of headache.

Block time. While it can be a time-consuming project during an already full work day, it’s important to remove all distractions.

Review all resumes at once. This helps ensure you’re giving each resume the proper attention.

Be sure you have all of the information you need to make a decision. Have the job description and list of wants and needs in front of you while you’re reviewing the resumes to ensure you’re getting a qualified candidate.

Make notes. If there are any issues or specific questions you want to remember to bring up later, jot them down so you don’t forget them.

Read the resumes backwards. It sounds funny, but typically the least relevant information is found at the bottom of a resume, and you should notice a progression.

Focus on the cover letter. This document can say a lot about a potential candidate. Pay attention to their word choice and how they convey their ideas to get a sense for how effective they are in communication.

With a little due diligence, you can prevent a lot of unnecessary hassle down the road — and ensure your company has the most qualified employees possible.

This post is brought to you by the good folks at Dale Carnegie Training of Central & Southern New Jersey. We would love to connect with you on Facebook and Twitter @CarnegieJersey.

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