For over a century, Dale Carnegie has been improving individual and business performance around the world. While our training techniques continue to evolve, our core principles remain true to a single vision: real transformation begins within.
If you want to get the best out of your people (and put the best back into your organization), then it makes sense to help them grow and develop as much as you can. In fact, most people put training and education at the top of their list of wants when it comes to what…
Everyone makes mistakes. This is something we accept in theory, but when it comes to our leaders, the lines are a little blurry. This is probably due to how some leaders tend to handle their mistakes. When the ego gets in the way, mistakes are covered up, ignored, or blamed on others. This kind of…
Employee appreciation should not be a once-a-year event. In fact, people who feel valued on the regular are less likely to leave their jobs. Putting some effort into recognizing your employees for the good jobs they are doing can help you reduce turnover, increase engagement, and just make your workplace a better place to be!…
Listening is a crucial part of persuasion, influence, and good leadership in general. It’s also a basic building block of healthy personal relationships. But there are different levels of listening — from simply hearing words being said all the way to deep listening. So what’s the difference in listening and deep listening? Some refer to…